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Services provided by the department of Information Systems at CSU

Services (10)

Application Automation Support Services

Choose this service for any changes to the Application Manager process flows

Application Manager Scheduling Services

Choose this service for scheduling requests, like requesting on demand jobs or altering when a job runs (calendars or holding a job for some reason)

ARIES/Banner Services

Choose this service for changes to the ARIES/Banner System – Central Student System

Data Warehouse Services

Choose this service to request changes to ODS tables/views

Help Desk Services

Choose this service for help desk type of requests

Human Resources and Payroll Services

Choose this service to request work from the H.R. team in I.S.

Kuali (KFS) Services

Choose this service to request work from the KFS team for changes to KFS

Password Reset/Locked Out of a System/System Down

Database or Systems Password Reset, locked out of a system or a system is down.

Project Resource Team

Choose this service to request I.S. work on a project

Web Development Services

Request any changes to following: Web applications / sites provided by I.S. (IS Web site/ CAAG/ CAPAC/ CDGA-ADGA). Web Application (Data Access Request/ FAMweb). Any changes to RAMmobile.